Audience: Technical Teams, Customer Success Teams, and Client's POS programmer Description of issue: Olo is not installed on the MICROS server and we would like to get Olo integrated with MICROS. Solution: This document outlines the process for installing the OLO MICROS Integration Services onto a computer. PRE-INSTALL CONFIGURATION (MICROS & ENVIRONMENT) There are a few Micros and environment updates that must be in place before Olo will be able to run properly.
Olo has learned that it is not recommended to run versions of Micros 3700 less than version 4.8. If you are running a previous version of Micros, please contact Micros for upgrade info & notify Olo. Due to enhanced PCI Requirements, we prefer that you are running Windows 7 Service Pack 1 with TLS 1.2 support and MICROS 3700 version 5.0 or greater. The Back of House (BOH) server must have sufficient disk space to process orders (Olo recommends at least 1GB of RAM and at least 5GB of free hard drive space).
POS Firewall Requirements If your store networks allow all outgoing traffic by default, there is no need to read further. This only applies if you deny outgoing traffic by default. The store computer needs to be able to make DNS lookups and outbound HTTPS and TCP connections to Olo’s servers. (Olo’s agent does not require any incoming firewall rules. Network connections are always initiated from inside the store network.) Olo’s in-store software agent requires TCP ports 443 and 9292 to be open for egress traffic. Additionally the Olo Dashboard requires browser access on port 443.
Micros 3700 Pos System Manual
If you still use Windows XP at any stores, you will additionally need to ensure access to legacy-api.olo.com. All POS-integrated stores require access to api.olo.com on port 443 and pos1.olo.com - pos5.olo.com on port 9292.
Micros Pos Software
Restaurant Micros Pos Manual
The new IP addresses for these are provided in the table below.