2017-03-28 (Published by NHTSA on 2017-04-08) Recall Summary: Keystone RV Company (Keystone) is recalling certain 2017 Cougar recreational trailers, models 326RDS, 327RKL, 333MKS, 336BHS and 359MBI. These vehicles were built with a manual-resetting 12 volt circuit breaker, which cannot be used in close proximity to the liquid propane storage. Hazard: If the breaker sparks when it is being manually reset, it can increase the risk of a fire. Remedy: Keystone will notify owners, and dealers will inspect the trailers and replace the breaker with one that automatically resets, as necessary, free of charge. The recall is expected to begin April 7, 2017. Owners may contact Keystone customer service at 1-866-425-4369.
Keystone's number for this recall is 17-282. Additional Info: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. NHTSA Source: (Published by NHTSA on 2017-03-16) Recall Summary: Keystone RV Company (Keystone) is recalling certain 2017 Cougar and Laredo recreational trailers.
The affected vehicles may have been incorrectly equipped with two carbon monoxide detectors instead of one smoke detector and one carbon monoxide detector. Hazard: Without a smoke detector, in the event of a fire, the trailer occupants have an increased risk of injury. Remedy: Keystone will notify owners and dealers will inspect the trailers and install a smoke detector, if necessary, free of charge.
The recall is expected to begin March 17, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for the recall is 17-279. Additional Info: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Source: (Published by NHTSA on 2016-11-29) Recall Summary: Keystone RV Company (Keystone) is recalling certain model year 2017 Cougar fifth wheel trailers, models 246RLSWE, 268RLSWE, 279RKSWE, 281RDIWE, 283RETWE and 284RDBWE, manufactured August 2, 2016, to October 28, 2016. During installation, the propane gas cross tube manifold that connects the propane cylinders may have contacted the fasteners for the floor decking.
Hazard: The contact may result in a propane leak, which in the presence of an ignition source, can increase the risk of a fire. Remedy: Keystone has notified owners, and dealers will replace the manifold, free of charge. The recall began on November 15, 2016. Owners may contact Keystone customer service at 1-866-425-4369.
Keystone's number for this recall is 16-269. Additional Info: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. NHTSA Source: (Published by NHTSA on 2016-09-16) Recall Summary: Keystone RV Company (Keystone) is recalling certain model year 2017 Cougar recreational trailers, models CG28SGS17, CG28RDB17, CG28RKS17, CG29RES17, CG29RLI17 and CG28DBI17, manufactured July 15, 2016, to August 3, 2016. The affected trailers have a Federal Identification Tag and Tire and Loading Information Label with incorrect information. Additionally, tires with the wrong load range may have been installed. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, 'Certification.' Hazard: If tires of an incorrect load range are installed, tire failure may result, possibly causing a loss of vehicle control, and increasing the risk of a crash.
Remedy: Keystone has notified owners, and dealers will replace the tires and/or Federal Identification Tag if it is incorrect, free of charge. The recall began on September 9, 2016.
Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-262. Additional Info: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Source: (Published by NHTSA on 2015-06-27) Recall Summary: Keystone RV Company (Keystone) is recalling certain model year 2015 Keystone Sprinter, Cougar, Montana, Montana High Country, Outback, Bullet, Avalanche, Alpine, Fuzion, Impact, Laredo, Raptor, Carbon, and Passport, and Dutchmen Kodiak, Aerolite, Denali, and Voltage vehicles. In the affected vehicles, the screws that attach the expanding room to the sliding mechanism cable may fail allowing the room to extend unintentionally while the vehicle is in motion. Hazard: If the room extends while vehicle is in motion, there is an increased risk of a crash. Remedy: Keystone has notified owners, and dealers will replace the screws that secure the drive chain, free of charge. The recall began on June 18, 2015. Owners may contact Keystone customer service at 1-866-425-4369.
Keystone's number for this recall is 15-225. Additional Info: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Source: (Published by NHTSA on 2014-04-23) Recall Summary: Keystone RV Company (Keystone) is recalling certain model year 2014 Summerland, Springdale, Bullet, and Cougar recreational travel trailers and fifth wheels. The affected vehicles may have been built with frame spring hangers that may be brittle and susceptible to fracturing.
Hazard: A spring hanger that fractures may result in a loss of control of the trailer, increasing the risk of a crash. Remedy: Keystone will notify owners, and dealers will inspect and replace the spring hanger, as necessary, free of charge. The recall is expected to begin in April 2014.
Owners may contact Keystone at 1-866-425-4369. Keystone's number for this recall is 14-205. Additional Info: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. NHTSA Source: (Published by NHTSA on 2014-04-05) Recall Summary: Keystone RV Company (Keystone) is recalling certain model year 2014 Cougar, Springdale, Hideout, Passport, and Bullet fifth wheels and travel trailers manufactured January 13, 2014, through February 12,2014.
In the affected vehicles, the inner wheel bearings on the axle may have insufficient lubrication. Hazard: With an insufficient amount of lubrication, the wheel bearing and hub may become overheated and the wheel may seize or separate from the vehicle, increasing the risk of a crash.
Remedy: Keystone will notify owners, and dealers will inspect the axle hubs and bearings for the proper lubrication. Any damaged bearings will be replaced. These repirs will be performed, free of charge.
The recall is expected to begin in April 2014. Owners may contact Keystone at 1-866-425-4369. Keystone's number associated with this recall is 14-202. Additional Info: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Source: (Published by NHTSA on 2013-05-01) Recall Summary: Keystone RV Company (Keystone) is recalling certain model year 2013-2014 recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between February 13, 2013, through April 9, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an unfurling of the awning. Hazard: If the awning unfurls unexpectedly either in transit or while parked, it may increase thre risk of personal injury or a crash. Remedy: Keystone will notify owners and dealers will replace the awning motor, free of charge. The recall is expected to begin in May 2013. Owners may contact Keystone at 1-866-425-4369.
Keystone's campaign recall number is 13-193. Additional Info: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. NHTSA Source: (Published by NHTSA on 2012-07-26) Recall Summary: Keystone RV Company (Keystone) is recalling certain model year 2010-2012 Cougar 26SAB and 29RES recreational vehicles manufactured from October 5, 2009, through October 24, 2011. The rear bumper, which holds the spare tire assembly, may experience metal fatigue causing the spare tire to separate from the vehicle.
Hazard: Over time, the bumper may fail and/or separate from the vehicle, increasing the risk of personal injury and property damage. Remedy: Keystone will notify owners, and dealers will install a reinforcement kit free of charge. The safety recall began on September 28, 2012. Owners may contact Keystone at 1-866-425-4369. Additional Info: Keystone's recall campaign number is 12-178.Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. NHTSA Source: (Published by NHTSA on 2011-11-30) Recall Summary: KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2007-2009 COUGAR FIFTH WHEEL TRAILERS MANUFACTURED FROM MAY 12, 2006, THROUGH FEBRUARY 12, 2009, FOR INCORRECT INFORMATION ON THE FEDERAL IDENTIFICATION TAG AND TIRE AND LOADING INFORMATION LABEL. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF PART 567, 'CERTIFICATION.'
THE SUBJECT VEHICLES WERE MANUFACTURED WITH A LABEL THAT LISTS THE MAXIMUM TIRE PRESSURE OF 80PSI INSTEAD OF THE CORRECT MAXIMUM PRESSURE OF 65PSI. Hazard: OVERINFLATING TIRES INCREASES THE RISK OF TIRE FAILURE AND PROPERTY DAMAGE. Remedy: KEYSTONE WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 19, 2012. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
Additional Info: KEYSTONE SAFETY RECALL NUMBER IS 11-171.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV. NHTSA Source: (Published by NHTSA on 2011-02-15) Recall Summary: KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011 COUGAR AND LAREDO TRAVEL TRAILERS. THE AXLES ARE INSTALLED BACKWARDS CAUSING A SLIGHT REDUCTION IN BRAKING TORQUE AND SHORTENED BRAKE LINING SERVICE LIFE. Hazard: OVER TIME DIMINISHED BRAKING CAPACITY COULD LEAD TO AN INCREASED RISK OF PROPERTY DAMAGE AND/OR PERSONAL INJURY. Remedy: DEALERS WILL INSPECT THE AXLES TO VERIFY THE BRAKE WIRES ARE ON THE OFF-DOOR SIDE. IF THEY ARE NOT, THE AXLES WILL BE REMOVED AND REVERSED.
THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 18, 2011. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369. Additional Info: KEYSTON RV SAFETY RECALL NO. 11-162.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV. NHTSA Source: (Published by NHTSA on 2011-01-05) Recall Summary: KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2010-2011 COUGAR, LAREDO AND OUTBACK TRAVEL TRAILERS EQUIPPED WITH LIPPERT COMPONENT HITCH COUPLERS FOR LACK OF INDENTATION ON THE FORWARD EDGE OF THE COUPLER. Hazard: IF THE COUPLER IS LACKING THE INDENT IT WILL LEAD TO AN INCREASED RISK OF TRAILER SEPARATION FROM THE HITCH BALL WHILE TOWING RESULTING IN PROPERTY DAMAGE AND/OR VEHICLE CRASH.
Remedy: OWNERS ARE ASKED TO INSPECT THE HITCH COUPLER FOR THE CORRECT STAMPING. IF THE HITCH COUPLER IS NOT FORMED CORRECTLY ARRANGEMENTS WILL BE MADE TO REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 24, 2011. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
Additional Info: KEYSTONE SAFETY RECALL NO. 10-156.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV. NHTSA Source: (Published by NHTSA on 2010-12-07) Recall Summary: KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011 SPRINTER, COUGAR AND FUZION TRAVEL TRAILERS EQUIPPED WITH SIEMENS AND MURRAY ONE INCH PLUG-IN CIRCUIT BREAKERS. THE 'SPRING CLIP' PLUG-IN ASSEMBLY MAY BREAK OR FAIL TO PROVIDE SUFFICIENT FORCE TO MAINTAIN A PROPER ELECTRICAL CONNECTION IN THE PANEL BOARD. Hazard: THIS COULD LEAD TO EXCESSIVE TEMPERATURE, ARCING OR THERMAL DAMAGE AT THE CONNECTION POINT AND POTENTIAL DAMAGE TO THE PANEL BOARD'S ELECTRICAL INSULATION WHICH COULD LEAD TO FIRE, PROPERTY DAMAGE, OR PERSONAL INJURY. Remedy: DEALERS WILL INSPECT THE BREAKERS AND REPLACE AS NECESSARY FREE OF CHARGE.
THE SAFETY RECALL BEGAN ON DECEMBER 15, 2010. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369. Additional Info: KEYSTONE SAFETY RECALL NO. 10-152.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
NHTSA Source: (Published by NHTSA on 2010-12-03) Recall Summary: KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011 TRAVEL TRAILERS EQUIPPED WITH 15' X 6' WHITE SPOKE OR MODULAR DESIGN STEEL WHEELS WITH A SIX HOLE BOLT PATTERN. SOME OF THE WHEELS MAY HAVE INADEQUATE WELD PENETRATION BETWEEN THE OUTER RING AND THE CENTER PLATE DUE TO IMPROPER PLATE ALIGNMENT. Hazard: THERE COULD BE A POTENTIAL WHEEL FAILURE AND WHEEL LOSS INCREASING THE RISK OF A CRASH, OR PERSONAL INJURY. Remedy: KEYSTONE WILL REPLACE THE WHEELS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 15, 2010. OWNERS MAY CONTACT KEYSTONE AT 1-866-425-4369. Additional Info: KEYSTONE SAFETY RECALL NO.
10-157.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV. NHTSA Source: (Published by NHTSA on 2010-10-13) Recall Summary: KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011 RECREATIONAL VEHICLES EQUIPPED WITH ATWOOD 35 SERIES RANGE OVENS. A POTENTIAL EXISTS FOR A SMALL FRACTURE WITHIN THE LINE DELIVERING GAS TO THE OVEN CAVITY BURNER. SUCH A FRACTURE MAY CAUSE PROPANE GAS TO LEAK FROM THE LINE. Hazard: A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE AND/OR EXPLOSION CAUSING PROPERTY DAMAGE AND/OR PERSONAL INJURY. Remedy: DEALERS WILL ISOLATE AND PERFORM A DROP PRESSURE TEST ON THE OVEN SUPPLY TUBE AND IF THE TUBE LEAKS IT WILL BE REPLACED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2010.
OWNER MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369. Additional Info: KEYSTONE SAFETY RECALL NO. 10-148.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV. NHTSA Source: (Published by NHTSA on 2010-02-25) Recall Summary: KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2008-2010 COUGAR AND LAREDO TRAILERS AND FIFTH WHEEL VEHICLES.
THESE VEHICLES HAVE EXPERIENCED A LIMITED NUMBER OF FAILURES WITH ITS SPARE TIRE CARRIERS IN PARTICULAR, THE SPARE TIRE CARRIERS, WHEN COMBINED WITH A 16' SPARE TIRE AND WHEN INSTALLED ON THE BUMPER OF A SLIDE OUT BIKE/STORAGE RACK, MAY BREAK OR CRACK AFTER TIME CAUSING THE SPARE TIRE TO FALL OFF. Hazard: IF THE TIRE CARRIER FAILS CAUSING THE TIRE TO COME LOOSE, THERE IS AN INCREASED RISK OF PERSONAL INJURY AND PROPERTY DAMAGE. Remedy: THE REMEDY IS TO REPLACE THE SPARE TIRE CARRIER WITH A NEW SPARE TIRE CARRIER FREE OF CHARGE. THE SAFETY RECALL BEGAN ONMARCH 8, 2010. OWNERS MAY CONTACT KEYSTONE AT 1-866-425-4369.
Additional Info: KEYSTONE RV RECALL NO. 10-129.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV. NHTSA Source: (Published by NHTSA on 2008-07-17) Recall Summary: KEYSTONE IS RECALLING 161,250 MY 2004-2007 FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT. Hazard: IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE. Remedy: KEYSTONE IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032).
DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR KEYSTONE AT 1-866-425-4369.
Additional Info: KEYSTONE RECALL NO. 08-111.CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV. NHTSA Source: (Published by NHTSA on 2007-03-23) Recall Summary: CERTAIN FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN CERTAIN TUBING IN THE REFRIGERATOR WHICH COULD ALLOW PRESSURIZED FLAMMABLE COOLANT SOLUTION TO BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT. Hazard: THIS COULD RESULT IN A FIRE. Remedy: KEYSTONE RV WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076).
DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURNER HOUSING AND THERMAL FUSES FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS.
OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR KEYSTONE RV AT 574-535-2100. Additional Info: CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.
NHTSA Source: (Published by NHTSA on 2006-09-12) Recall Summary: ON CERTAIN FIFTH WHEEL AND TRAVEL TRAILERS, THE AXLE SPRING SHACKLE NUTS MAY NOT HAVE BEEN PROPERLY TIGHTENED. Hazard: IF THE NUTS ARE NOT TIGHTENED CORRECTLY, THE SUSPENSION BOLTS COULD LOOSEN AND COME OFF WHILE DRIVING WHICH COULD LEAD TO POOR VEHICLE HANDLING INCREASING THE RISK OF A CRASH. Remedy: DEALERS WILL INSPECT THE SHACKLE NUT TORQUE AND CORRECT IT, IF NECESSARY, FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 14, 2006.
OWNERS MAY CONTACT KEYSTONE RV AT 1-866-425-4369. Additional Info: KEYSTONE RV RECALL NO. 06-075.CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV. NHTSA Source: (Published by NHTSA on 2006-08-25) Recall Summary: ON CERTAIN FIFTH WHEEL TRAILERS, THE FURNACE AIR INTAKE WAS INCORRECTLY INSTALLED. THE AIR INTAKE MAY DRAW AIR FROM INSIDE THE UNIT (INSTEAD OF FRESH OUTSIDE AIR) WHICH CAN CAUSE IMPROPER GAS/AIR MIXTURE AND INEFFICIENT COMBUSTION. ALSO, IF THE TRANSITION TUBE HITS THE FURNACE AIR INTAKE TUBE END TO END, INSTEAD OF OVERLAPPING, THE PRESSURE CAN PUSH THE FURNACE INTAKE TUBE INTO THE BLOWER HOUSING/WHEEL. Hazard: SOOT CAN ACCUMULATE ON THE OUTSIDE OF THE UNIT AT THE FURNACE EXHAUST VENT AND THE BLOWER HOUSING/WHEEL COULD BIND CAUSING RUBBING AND POSSIBLE FAILURE.
Remedy: DEALERS WILL INSPECT AND VERIFY THE TRANSITION PIPE IS INSTALLED CORRECTLY AND REPAIR IF NECESSARY. THE RECALL BEGAN ON SEPTEMBER 14, 2006. OWNERS MAY CONTACT KEYSTONE RV AT 1-866-425-4369. Additional Info: KEYSTONE RV RECALL NO. 06-074.CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV. NHTSA Source: (Published by NHTSA on 2006-07-14) Recall Summary: CERTAIN FIFTH WHEEL TRAILERS MAY HAVE BEEN MANUFACTURED WITH AXLE SPRINGS THAT WERE RATED FOR 4400 LBS. PER AXLE INSTEAD OF 52OO LBS.
Hazard: THE AXLE SPRINGS MAY FAIL DUE TO BEING OVERLOADED IF THE VEHICLE IS LOADED BEYOND THE CAPACITY OF THE SPRINGS. Remedy: DEALERS WILL INSPECT AND REPLACE THE AXLE SPRING WITH SPRINGS RATED AT 5200 LBS. PER AXLE FREE OF CHARGE.
THE RECALL BEGAN ON JULY 10, 2006. OWNERS MAY CONTACT KEYSTONE AT 1-866-425-4369. Additional Info: KEYSTONE RECALL NO. 06-072.CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV. NHTSA Source: (Published by NHTSA on 2006-05-02) Recall Summary: CERTAIN TRAVEL AND FIFTH WHEEL TRAILERS MAY HAVE A DEFICIENT AXLE WELD JOINT BETWEEN THE AXLE TUBE AND SPINDLE. Hazard: THE SPINDLE WILL SEPARATE FROM THE AXLE TUBE AND THE WHEEL AND HUB ASSEMBLY WILL COME OFF THE VEHICLE WHICH COULD RESULT IN A CRASH WITHOUT PRIOR WARNING.
Remedy: DEALERS WILL REPLACE THESE AXLES. THE RECALL BEGAN ON APRIL 27, 2006. OWNERS MAY CONTACT KEYSTONE AT 1-866-425-4369. Additional Info: KEYSTONE RECALL NO. CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV. NHTSA Source: (Published by NHTSA on 2000-08-10) Recall Summary: VEHICLE DESCRIPTION: FIFTH WHEEL TRAILERS.
THERE IS A LACK OF A GROUND TO THE JUNCTION BOX LOCATED UNDER THE GOOSENECK AND ABOVE THE PIN BOX. THIS COULD RESULT IN A FAILURE TO ACTIVATE THE BRAKES IN THE EVENT THE FIFTH WHEEL BECOMES DISENGAGED FROM THE TOW VEHICLE. Hazard: THIS CONDITION COULD CAUSE THE TRAILER BRAKES TO BE INOPERATIVE DURING A TRAILER BREAKAWAY, INCREASING THE RISK OF A CRASH. Remedy: DEALERS WILL INSTALL A GROUND WIRE BETWEEN THE JUNCTION BOX AND THE TRAILER FRAME. Additional Info: OWNER NOTIFICATION BEGAN JULY 24, 2000.OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT KEYSTONE RV AT 1-219-642-4001. ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236) NHTSA Source: http://www-odi.nhtsa.dot.gov/recalls/recallresults.cfm?start=1&SearchType=QuickSearch&rclID=00V213000.
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You can download the Keystone Owner's Manual here: the closest you'll get to your RV is the 2009 version. As for the appliances and support sytems, you'll need to get the manufacturer, model and year of each individual appliance and component, do a google search for the appliance owner's manual and download each one individually. You won't find many of the manuals for a 2003 model, but you should find the newer manuals will give you much and possibly all the information you'll need to maintain and operate the RV systems. Samahi72 - If you go to Keystone's website and click on Customer Service (at the top) and finally on Owner's Manual, you will find some recent manuals that you can download. Unfortunately, they don't go back as far as 2003. The 'oldest' one I could find is for 2009.
But this is not all bad. The manuals are all generic and Keystone only publishes one manual for all of their models. It is quite generic and won't give instructions on how to operate all of your systems of your Cougar. It does give you guidelines and instructions about tires, slides, winterizing, etc., but nothing specific.
You'll find these and other areas in the recent editions too. If you have manuals for your appliances and other major items, then I would browse through those to find out about their operation.
If you are still stuck, come back on here and ask some specific questions so we can help you with those areas that are causing you some difficulty. Suza - When you think about it, it's not too amazing that Keystone's Owners' Manuals are generic and not particularly informative or helpful for a new owner.
In order to produce something that would be specific, useful and practical, it would require time and effort. Those two items cost money and the bean counters at Keystone would not be happy campers seeing their profit margin decrease. The solution? Provide a single document - 'one size fits all' - manual. Keystone's manual is probably interchangeable with Forest River's manual. Just change the name and it is basically the same document.
It's much less costly to produce - keeping the company in black. It's not about pride it's about profit. Suza - When you think about it, it's not too amazing that Keystone's Owners' Manuals are generic and not particularly informative or helpful for a new owner. In order to produce something that would be specific, useful and practical, it would require time and effort.
Those two items cost money and the bean counters at Keystone would not be happy campers seeing their profit margin decrease. The solution? Provide a single document - 'one size fits all' - manual. Keystone's manual is probably interchangeable with Forest River's manual. Just change the name and it is basically the same document. It's much less costly to produce - keeping the company in black.
It's not about pride it's about profit. Sad, but I say, if the bean counters had anything to do with it the manual would be detailed to the point of absurdity. I'm a bean counter, myself, so I know how anal and detail oriented they can be It seems they could create a PDF manual. Wouldn't have to print, easy to customize, update, etc. Contract this out to one of our experienced, savvy Forum members (no employee benefits to pay ). A good manual could pay for itself by reducing the number of customer complaints and negative PR that result from owner ignorance and operator error. Customer satisfaction is just as valuable as product quality and reliability.
Vehicles, lawnmowers, electronics, appliances. Nearly everything we purchase for personal use, comes with detailed, unit specific instructions (pictures included). Why should RVs be any different? Perhaps this is why some automakers went under?
BTW: Our dealer actually created and included a supplemental manual with our purchase. Now I understand why.